At Articles World, we strive to ensure that our customers are completely satisfied with their purchases.
If for any reason you are not fully satisfied, we’re here to help.
Returns
- You have 2 days from the date of receiving your item to request a return.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Please include the receipt or proof of purchase with your return request.
Exchanges
- You have 7 days from the date of receiving your item to request an exchange.
- To be eligible for an exchange, your item must be unused, in the same condition that you received it, and in its original packaging.
Return or Exchange Process
1. Contact us at [email protected] to initiate a return/exchange.
2. We will provide you with the return/exchange address and instructions.
3. Once we receive and inspect the returned/exchanged item, we will notify you of the approval or rejection of your refund/Exchange.
- Please include the receipt or proof of purchase with your return request.
Refunds
- If your return is approved, a refund will be processed to your original method of payment within 7–10 business days.
- Shipping costs are non-refundable, unless the item is defective or incorrect.
- We only refund items if they are defective or damaged.
Non-Returnable Items
Certain types of items cannot be returned, such as:
- Custom or personalized items
- Sale items (if marked as final sale)
Shipping Costs
- You will be responsible for paying your own shipping costs for returning your item unless the return is due to our error.
- If you’re shipping an item over a certain value, consider using a trackable shipping service or purchasing shipping insurance.